Customer Service

Ordering

To order products, add them to your cart and then press Checkout and follow the prompts.  While you are able to checkout as a guest, we urge you to establish an account so that you can return to the site to check on the status of your order.

Payment

We currently accept payment via Visa, MasterCard, American Express and Discover. Charges will appear on your credit card statement as "Bottom Line Store". If you feel like a charge has been made in error, please contact us by emailing CustomerService@BottomLineStore.com.

Viewing Orders

In addition to the confirmation email that is delivered with each ordere, registered users can login to their account using the My Account link on the website and enter their email address and password.  In the My Account section of the site will be a link to Orders placed by this user.  Each order can be viewed along with the status at that time.  You can also "reorder" should you desire to place an identical order to any of your previous orders.

Updating Account Information

Registered users can login to their account using the My Account link on the website and enter their email address and password.  In the My Account is all the information that you have provided to us: Billing Addresses, Shipping Addresses, Preferences, and Downloaded Products.  You can edit the information you have provided, including adding new and deleting old information of your choosing.

Questions regarding a purchase made through our online store?

For the quickest response, contact us by email:

Bottom Line Books (ordered via mail) bottomline@cdsfulfillment.com
Bottom Line Personal bottomline@emailcustomerservice.com 
Bottom Line Health bottomline@emailcustomerservice.com
Bottom Line Store CustomerService@BottomLineStore.com

 

Or by sending postal mail to us at this address:

BottomLineStore
3 Landmark Square, Suite 201
Stamford, CT 06901 

 

You can also reach us by phone

If you have any additional questions, you can call us.

Bottom Line Books (ordered via mail) 866-444-2086
Bottom Line Personal 800-274-5611
Bottom Line Health 800-289-0409
Bottom Line Store 888-560-3116