Customer Service

Questions regarding a purchase made through our online store?

For the quickest response, contact us by email:

Bottom Line Books (ordered via mail) [email protected]
Bottom Line Personal [email protected] 
Bottom Line Health [email protected]
Bottom Line Store [email protected]

Or by sending mail to:

BottomLineStore

3 Landmark Square, Suite 201

Stamford, CT 06901



Returns are easy!

All of us at the Bottom Line Store want you to be thrilled with your new purchase. However, if you need to return or replace an item, we are here to help. Please email us at [email protected], and we will provide you with instructions for your return. We will gladly accept a returned item within 30 days for a full refund. Your satisfaction is guaranteed! To expedite your return, please include as much of the following as possible: Name - Date of purchase - Shipping address - Purchase Order Number

Shipping & Delivery

Most orders are processed and shipped within (72) hours depending on time of day you place your order. We cannot ship orders to PO Boxes. Bottom Line Books are sent via FedEx SmartPost. Please allow 7-10 business days for your books to arrive.

Ordering

To order products, add them to your cart and then press Checkout and follow the prompts.  While you are able to checkout as a guest, we urge you to establish an account so that you can return to the site to check on the status of your order.

Payment

We currently accept payment via Visa, MasterCard, American Express and Discover. Charges will appear on your credit card statement as "Bottom Line Store". If you feel like a charge has been made in error, please contact us by emailing [email protected].

Viewing Orders

In addition to the confirmation email that is delivered with each email, registered users can login to their account using the My Account link on the website and enter their email address and password.  In the My Account section of the site will be a link to Orders placed by this user.  Each order can be viewed along with the status at that time.  You can also "reorder" should you desire to place an identical order to any of your previous orders.

Updating Account Information

Registered users can login to their account using the My Account link on the website and enter their email address and password.  In the My Account is all the information that you have provided to us: Billing Addresses, Shipping Addresses, Preferences, and Downloaded Products.  You can edit the information you have provided, including adding new and deleting old information of your choosing.


Additional Questions

If you have any additional questions, you can call us.

Bottom Line Books (ordered via mail) 866-444-2086
Bottom Line Personal 800-274-5611
Bottom Line Health 800-289-0409
Bottom Line Store 888-560-3116